Summer fitness brings hazards of joining gyms
Campus Times
April 26, 2002
Summer is around the corner and many people are trying to lose a few
pounds to look their best. In an attempt to get in shape, many people are
joining fitness clubs, and some are getting ripped off in the process.
When signing up for a fitness club, most clubs require an enrollment
fee. These fees can vary significantly, from less than $100 to more than
$200.
After the enrollment fee comes the monthly payment, which also varies.
Clubs offer a variety of memberships, ranging from full access to any location
in the country to access only at the club where the customer enrolled. Some
clubs charge on a month-to-month basis, while others allow customers to
pay in full before when they join. Monthly fees vary depending on the type
of plan the membership offers.
This seems simple and straightforward, however some customers have been
financially caught off guard when they decide to change their membership
or take time off from working out.
Sam Elsherif, a 24-Hour Fitness employee, explained that when people
sign up for memberships, they pay for the first and last month. If the customer
decides to take a break for a while, their membership goes into a state
known as limbo. The customer can reinstate their membership within six months,
but they will have to back pay their monthly fees.
At Bally Total Fitness any membership in good standing can be placed
on a frozen status. During the time the membership is inactive, the customer
must pay $10 each month. If the membership has already been paid in full,
it may be frozen for up to six months, after a written notice and a fee
of $35.
It seems that the clubs in these situations make a profit whether or
not customers actually use their membership, since their customers have
to pay either way.
University of La Verne student Zorahida Preciado knows first-hand how
difficult it can be to deal with fitness clubs.
She signed up for an inexpensive membership with Bally Total Fitness
and paid with a credit card. She ended up canceling her credit card and
wanted to transfer her membership to a new one. She was told that in order
to do this, her membership had to be cancelled and she would be charged
a fee, or she would have to upgrade her membership, which was an extra $30
per month.
"They didn't give me enough options. They told me what I had to
get," Preciado said. "It seems like they only want money."
Alicia Southorn, who is also a ULV student, had similar financial problems
with Bally Total Fitness.
She signed up for a membership under the impression that she would pay
a $75 enrollment fee and $34 per month for the five months she wanted to
be a member. When she received her credit card bill, she had been charged
$1,000 for a three-year contract.
When Southorn contacted the club, she was told she would have to pay
$250 to cancel the contract.
"I felt like I had been taken advantage of. I felt like the salesman
did not care about my needs and instead focused on his sales goals,"
said Southorn.
As students have learned, some fitness club memberships can help people
shed a few pounds, and more than a few bucks.