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OIT Student Assistant Position Descriptions

Job Title: Student Telephone Operator
Job Description: Under the direction of an OIT staff member, provide operator support by anwering incoming calls on the main campus switchboard and provide reception area support. Possible clerical duties may be included.

Job Title: Student Dorm Desktop Technician
Job Description: Under the direction of an OIT staff member, provide help to ULV students in the dorms with computer issues such as viruses, spam, spyware, network connections, etc.

Job Title: Student Lab Consultant Supervisor
Job Description: Under the direction of an OIT staff member, provide supervision and oversight to the OIT computer lab consultants from the video control room in FH212, including: monitoring lab staffing; filling in when consultants don't show; ensuring consultants are performing appropriately; and answering the OIT Help Desk phone line after hours.

Job Title: Student Lab Consultant
Job Description: Under the direction of an OIT staff member, provide consulting support for an OIT computer lab including: consulting with students and faculty as necessary; ensuring hardware and software is functioning appropriately; logging problems and student usage; and keeping the lab looking professional.

Job Title: Student Desktop Computer Technician
Job Description: Under the direction of an OIT staff member, install, test, troubleshoot, and provide general repair and maintenance support for all desktop computers (PC and Mac) and peripheral equipment (printers, tape drives, etc.) in a networked and stand-alone environment. Install computer operating systems and desktop application software.

Job Title: Student Network Technician
Job Description: Under the direction of an OIT staff member, assist the Network staff implement, administer, and maintain: the University physical network media (cabling) such as copper and fiber; and various LAN and WAN (Frame Relay, DSL, wireless, T-1, VPNs, etc.) network topologies including network traffic monitoring, connectivity, protocols, routers, switches, hubs, bridges, etc.

Job Title: Student Webmaster
Job Description: Under the general direction of the campus Webmaster , create, maintain, monitor, and improve the various campus web pages including the BANNER Student Web system. Set up interfaces to databases to allow interactive access to information. Tune the web pages for rapid download and processing.

Job Title: Student Technology Purchasing Clerk
Job Description: Under the direction of an OIT staff member: investigate user hardware and software needs; assist with obtaining quotes for hardware and software; create purchase requisitions; develop and maintain vendor information; and set up and follow procedures to expedite purchases.

Job Title: Student Hardware Inventory Control Clerk
Job Description: Under the direction of an OIT staff member, assist with controlling desktop hardware inventory for the University. Track inventory, update inventory records, audit hardware, and produce reports.

Job Title: Student Front Office Clerical
Job Description: Under the direction of an OIT staff member, provide front office support performing a number of clerical and technical duties such as filing, typing, answering phones, scheduling, creating and maintaining spreadsheets and databases.

Describe Needs/Flexibility of Work Schedule: OIT will be flexible and work students around their academic schedules, but students are expected to behave professionally by showing up on time and informing staff ahead of time if they will not meet their work commitments.